Privacy Policy

How we collect, use, and protect your personal information

Last updated: 15th January 2026

Introduction

This Privacy Policy explains how AS plendovari.top ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website plendovari.top or use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

Data Controller Information

AS plendovari.top is the data controller for the personal information we collect. Our contact details are:

  • Company: AS plendovari.top
  • Registration Number: CRO362514
  • Address: Eyre Square 38, Dublin D06 2085, Leinster, Ireland
  • Email: [email protected]
  • Phone: +353 16039791

Data Collection

The data we collect may include the following categories of personal information:

Information You Provide Directly

  • Contact information (name, email address, phone number)
  • Professional information (institution name, job title, department)
  • Communication preferences and enquiry details
  • Messages and feedback you send through our contact forms
  • Information provided during consultations or service delivery

Information Collected Automatically

  • Website usage data (pages visited, time spent, navigation patterns)
  • Technical information (IP address, browser type, device information)
  • Cookies and similar tracking technologies (see our Cookie Policy)
  • Referral sources and search terms used to find our website

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, and your consent where required. Specifically, we use your information to:

  • Respond to your enquiries and provide customer support
  • Deliver our CRM implementation and consultation services
  • Communicate with you about our services, updates, and relevant information
  • Improve our website functionality and user experience
  • Analyse website performance and user behaviour for optimisation
  • Comply with legal obligations and protect our legitimate business interests
  • Prevent fraud and ensure website security

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With trusted service providers who assist in delivering our services (under strict confidentiality agreements)
  • When required by law, regulation, or court order
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transfer, merger, or acquisition (with appropriate safeguards)
  • With your explicit consent for specific purposes

International Data Transfers

As we operate within the European Union, your data is primarily processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Specifically:

  • Contact enquiry data: 3 years from last contact
  • Client service data: 7 years after service completion for legal and business purposes
  • Website analytics data: 26 months (in line with Google Analytics retention)
  • Marketing consent data: Until consent is withdrawn
  • Legal compliance data: As required by applicable laws

Your Rights

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the following rights regarding your personal information:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data to another service provider
  • Right to Object: Object to processing based on legitimate interests or for marketing purposes
  • Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us at [email protected] or +353 16039791. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Staff training on data protection and security
  • Incident response and breach notification procedures

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Complaints

If you believe we have not handled your personal information in accordance with data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Ireland, this is the Data Protection Commission (DPC). You can contact them at:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Legal Basis for Processing

Our legal basis for processing your personal data includes:

  • Legitimate Interests: To provide our services, improve our website, and communicate with you about our business
  • Contract Performance: To deliver services you have requested or contracted for
  • Consent: Where you have given explicit consent for specific processing activities
  • Legal Obligation: To comply with applicable laws and regulations